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The Emergency Department is only intended for patients who need emergency care because of acute illness, injury or deterioration of a long-term disease. Please call our Customer Service number, 116117, to check if emergency care is necessary.

When a patient is admitted, the nurse determines the need for and urgency of care on the basis of the symptoms. If the situation does not require emergency care, the nurse can refer you to a health center physician or provide you with treatment instructions to take home. Prescriptions are not renewed at the Emergency Department.

The Emergency Department provides treatment in all fields of medicine. If the symptoms require hospital care, the patient is transferred to an emergency ward, acute ward, inpatient ward or health center.

You will need the following at the Emergency Department

  • Your Finnish Sickness Insurance (KELA) card if you have one
  • Information about regular medication and allergies
  • Asthma sprays, eye drops, insulin

Foreign nationals coming to the Emergency Department

All patients needing emergency care will receive treatment, irrespective of nationality. Patient fees, however, vary according to nationality. See Treatment for Foreigners at Kuopio University Hospital.

Information on coronavirus COVID-19

At the beginning of the year 2020, an epidemic caused by the new coronavirus COVID-19 began in China. The Finnish Institute for Health and Welfare (THL) monitors the situation and updates the latest information on its website: Coronavirus COVID-19 – Latest Updates

Emergencies Contact Information

Contact Information

In Case of Emergency
tel. 112

Customer service 24/7
tel. 116117

Emergency Department
Puijo Hospital, A, door C

Emergency Ward
Nurses tel. (+358) 17 173 073
Puijo Hospital, A, floor 3

Acute Ward 4992
Puijo Hospital, C, floor 7
tel. (+358) 17 172 192

Emergencies (Pohjois-Savo region)